Hwam Technical Support
If you have a technical issue with your Hwam or Wiking stove call us first.
Certified Hwam Technical Support. We are here to help.
Fred Lee Stove Services
Offer technical support and serving to the Hwam and Wking range of stoves.
What we offer for Hwam and Wiking Stove owners
Fred Lee Stove Services offer Hwam and Wiking certified Technical Support covering the UK and Wales. As certified and approved Technical Support for both Hwam and Wiking we can help you rectify most stove problems quickly and easily.
Frequent problems we resolve
Remote Control Prolems
Hwams and Wiking remote controls and apps are some of the most advanced in the world. Many problems can easily be identifies and rectified allowing you to quickly enjoy your stove again.
Lighting Problems
There is a great difference between wood-burning stoves, not just in terms of size, design and heating effect. There may also be great differences in the structure of the combustion chamber and the materials, and these also influence the function of the combustion system.
Poor heat problems
At least once every other year, the wood-burning stove should receive a thorough, preventative service inspection. This prevents most common problems as well as poor heat output.